Intellexa Coran - Mobile Game Development Platform

Information We Collect

When you use our mobile game development platform, we collect various types of information to provide you with the best possible experience. The information we gather falls into several categories, each serving specific purposes in delivering our services.

Personal identification information including your name, email address, phone number, and company details when you register for our services

Technical information such as your IP address, browser type, device information, operating system, and access times when you visit our website

Usage data including pages visited, features used, time spent on our platform, and interaction patterns with our development tools

Communication records including emails, support tickets, feedback, and any correspondence you have with our team

Payment information necessary for processing transactions, though sensitive financial data is handled by secure third-party processors

Project data and files you upload or create while using our game development platform, including source code, assets, and configuration settings

We never collect sensitive personal information such as social security numbers, medical records, or financial account details beyond what's necessary for payment processing through our secure partners.

How We Use Your Information

Your information serves multiple purposes in our commitment to providing excellent mobile game development services. We believe in transparency about how your data helps us serve you better and improve our platform continuously.

Providing and maintaining our game development platform, including user account management and access to development tools

Processing payments and managing your subscription or service agreements with appropriate financial record keeping

Communicating with you about service updates, new features, technical support, and important account information

Improving our platform based on usage analytics, user feedback, and performance metrics to enhance user experience

Providing technical support and troubleshooting assistance when you encounter issues with our services

Ensuring platform security by monitoring for suspicious activities, preventing fraud, and maintaining system integrity

Complying with legal obligations and responding to lawful requests from authorities when required by applicable laws

We also use aggregated, non-personally identifiable data to understand industry trends, improve our services, and develop new features that benefit our entire user community. This helps us stay competitive and innovative in the mobile game development space.

Data Sharing and Third Parties

We understand that sharing your personal information is a significant responsibility. We maintain strict policies about when and how we share data, always prioritizing your privacy and security while ensuring we can deliver the services you expect.

Service providers who help us operate our platform, including cloud hosting services, payment processors, and technical support tools

Analytics providers who help us understand platform usage and performance, but only with anonymized or aggregated data

Legal authorities when required by law, court order, or to protect our rights and the safety of our users

Business partners in case of merger, acquisition, or asset sale, with advance notice to affected users

We never sell your personal information to marketers, advertisers, or other third parties for their commercial use. Any data sharing is governed by strict contractual agreements that require our partners to maintain the same level of data protection we provide.

All third-party services we use are carefully vetted for their privacy practices and security standards. We regularly review these partnerships to ensure they meet our high standards for data protection.

Your Privacy Rights

We believe you should have control over your personal information. Depending on your location and applicable privacy laws, you have several rights regarding the data we collect and process about you.

Access your personal data and receive a copy of the information we hold about you in a commonly used format

Correct or update inaccurate personal information through your account settings or by contacting our support team

Delete your personal data, subject to legal and contractual obligations we may have to retain certain information

Restrict processing of your data in certain circumstances, such as when you contest the accuracy of the information

Object to processing of your personal data for direct marketing purposes or other legitimate interests

Data portability, allowing you to receive your data in a structured format or have it transmitted to another service provider

To exercise these rights, please contact us using the information provided at the end of this policy. We'll respond to your request within the timeframes required by applicable law, typically within 30 days for most requests.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Industry-standard encryption for data transmission and storage, including SSL/TLS protocols for all web communications

Regular security audits and vulnerability assessments conducted by qualified cybersecurity professionals

Access controls and authentication measures ensuring only authorized personnel can access personal data

Secure data centers with physical security measures, environmental controls, and 24/7 monitoring

Employee training programs on data privacy and security best practices with regular updates on emerging threats

Incident response procedures to quickly address any potential security breaches and notify affected users promptly

While we implement robust security measures, no system is completely immune to security risks. We continuously monitor and update our security practices to address evolving threats and maintain the highest levels of protection for your data.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy or as required by applicable laws and regulations. Our retention practices balance your privacy rights with legitimate business and legal requirements.

Account information is retained while your account remains active and for a reasonable period after account closure

Project data and development files are kept according to your subscription terms and deleted upon request or account termination

Communication records are typically retained for customer service purposes and may be kept for several years

Financial records are maintained according to applicable accounting and tax regulations, usually for seven years

Technical logs and analytics data are automatically purged after predetermined periods, typically 12-24 months

When we delete your personal information, we use secure deletion methods to ensure the data cannot be recovered. However, some information may remain in backup systems for a limited time before being permanently removed.

International Data Transfers

As a technology company serving customers globally, we may transfer your personal information across international borders to provide our services effectively. We ensure that all international data transfers comply with applicable privacy laws and maintain appropriate safeguards.

Data processing primarily occurs within secure facilities in jurisdictions with adequate privacy protections

Cross-border transfers are governed by appropriate legal mechanisms such as standard contractual clauses

We assess the privacy laws and practices of destination countries before transferring personal data

Additional safeguards are implemented when transferring data to countries without adequate privacy frameworks

For users in the European Union, we ensure that all data transfers outside the EU comply with GDPR requirements and provide equivalent levels of protection for your personal information.

Children's Privacy

Our mobile game development platform is designed for professional developers and businesses. We do not knowingly collect personal information from children under the age of 13, or the applicable age of digital consent in their jurisdiction.

If we become aware that we have collected personal information from a child under the applicable age, we will take immediate steps to delete such information from our systems. Parents or guardians who believe their child has provided us with personal information should contact us immediately using the information provided below.

While our platform may be used to develop games for younger audiences, the development tools and services themselves are intended for adult users with appropriate technical expertise and business authority.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized services. Understanding how these technologies work helps you make informed decisions about your privacy preferences.

Essential cookies necessary for basic platform functionality, including user authentication and security features

Performance cookies that help us understand how users interact with our platform and identify areas for improvement

Functional cookies that remember your preferences and settings to provide a more personalized experience

Analytics cookies from trusted third parties that help us measure platform performance and user engagement

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We provide clear information about our cookie usage and respect your choices regarding non-essential tracking technologies.

Updates to This Privacy Policy

We regularly review and update this privacy policy to reflect changes in our practices, services, or applicable privacy laws. Staying current with privacy requirements helps us maintain your trust and comply with evolving legal obligations.

When we make significant changes to this policy, we will notify you through email, platform notifications, or other prominent means. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may discontinue using our services or contact us to discuss your concerns.